Terms & Conditions

Introduction

GGS Imperia owns and operate this Website. This document governs your relationship with GGSimperia.com (the ‘website’). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

We reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

For any further information regarding these terms, please contact our Customer Service team.

Use of Website

2.1 Access

You must not misuse this website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense, and www.ggsimperia.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material because of your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

If you have any difficulties using the website, please contact our Customer Service team.

2.2 Ownership, Use and Intellectual Property Rights

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.ggsimperia.com or its licensors and protected by copyright laws and treaties around the world. All such rights reserved by www.ggsimperia.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You may not publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Online Orders

3.1 Eligibility to Order

For placing an order with www.ggsimperia.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

3.2 Order Acceptance

When placing an order, you undertake that all details you provide to us are accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

GGSImperia.com retains the right to refuse your order because one or more products in your order are unavailable, we are unable to process payment for your order, or your chosen payment method has been refused, we have identified a pricing or product description error, your order fails to meet the requirements of local import restrictions or requirements at your delivery destination and you fail to meet our order eligibility criteria or have failed to comply with our terms.

If we are unable to accept your order, our Customer Service team will be in touch with you as soon as possible.

Delivery

4.1 Delivery Option

Our delivery options vary by shipping destination, product and service. Please visit our Delivery page for further details.

4.2   Delivery Carriers and Time

The estimated delivery date of the products will be stated in your order confirmation email. If you do not receive an estimated delivery date from us, we will deliver the order within 30 days after the date of dispatch. We will try to ensure that your order is delivered by the estimated delivery date; however, there may be circumstances where delivery is delayed because of events beyond our reasonable control. If this happens, we will try and arrange for your products to be delivered as soon as possible; however, we will not be liable for any losses caused as a result of such delay.

4.3  Proof of ID

For some orders, products may require proof of ID upon delivery.

Returns

5.1  Online Returns

Please see GGS Imperia Returns for information on returns.

5.2  Order Cancellation

You are entitled to cancel your order within 14 days of receipt. Please note that your right to cancel does not apply to products listed in Non-Returnable Products. Once the products are returned to us, you will receive a full refund.

Please contact our Customer Service team and ensure that you state clearly that you wish to cancel, providing your order number, your contact details and details of the products you wish to cancel.

5.3   GGS Imperia Returns Policy

GGS Imperia offers the following rights of return unwanted products may be returned for a refund or exchange if they are returned unused and in their original condition. Refunds will be provided against the original form of tender, which will be refunded as a original payment method.

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